What Information We Collect and Why
When you register, we collect your name, email address, phone number, and the payment method you use — whether that is bKash, Nagad, or Rocket. Your wallet number is stored to process deposits and withdrawals accurately; we do not store your mobile banking PIN or password
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at any point. When you access the platform, our servers log your device type, IP address, and session activity. This helps us detect unusual login attempts and keep your account secure. We also collect transaction records so we can match your bKash or Nagad transfer to
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your account in case of a dispute. If you contact support, we retain a record of that conversation. We use this data to operate your account, process payments, respond to account queries, and meet any legal obligations that apply in your eligible region. We do not
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sell your personal data to third parties. Data sharing happens only where required by law or where a payment processor — such as the bKash or Nagad gateway — needs it to complete your transaction. Your data is held only for as long as your account
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is active or as required by applicable law in supported regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.